Last updated: August 30, 2026
We accept returns within [ADD RETURN WINDOW, e.g. 7 days] of delivery, provided the item is unused, unworn, and returned in its original packaging with tags intact.
Customized or made-to-order pieces, and earrings (for hygiene reasons), are not eligible for return unless found defective on arrival.
Message us on WhatsApp at +91 72658 69259 with your order details and photos of the item within the eligibility window. Our team will guide you through the return process.
Once we receive and inspect the returned item, refunds will be processed to your original payment method within [ADD REFUND TIMELINE, e.g. 7-10 business days]. Shipping charges (if any) are non-refundable.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or full refund at no extra cost to you.
We're happy to offer an exchange for a different size or design of equal value, subject to availability. Contact us on WhatsApp to arrange this.
The Pavizha
WhatsApp: +91 72658 69259
Email: [ADD BUSINESS EMAIL]